If you are considering purchasing one of our products, you wish to purchase one, or you have any questions or concerns,
please feel free to contact us by phone, fax, or using the inquiry form below.

    Type of inquiry
    Member ID
    Postal code
    Telephone number
    Content of inquiry

    Before submitting information via the inquiry form above, please read the texts titled "Privacy Policy" and "Handling of Personal Information" below, and if you agree with the contents therein, please tick "Agree."

    Handling of Personal Information

    730-0051 2-2-9 Otemachi, Naka-ku, Hiroshima City
    1F Building Hirotake Otemachi
    CloudNine Co., Ltd.

    CloudNine Co., Ltd. (hereinafter referred to as “the company") takes great care to protect the personal information provided by customers and handles it appropriately. Specifically, the company manages and operates personal information based on the following policy. By agreeing to this document, you are agreeing to the company's handling of your personal information.

    Handling of Personal Information
    The company handles personal information based on the following privacy policy.

    What is Personal Information?
    "Personal information" refers to information about an individual that can be used to identify a specific individual by name, date of birth, or other descriptions contained in the information (including information that can be easily cross-referenced with other information and thereby used to identify a specific individual). Individuals include customers, business partner employees, company employees, and shareholders.

    Personal Information Protection Administrator
    Personal information shall be managed responsibly by the customer manager who is the personal information protection administrator.

    Purpose of Use of Personal Information
    The company will collect customers' personal information to the extent necessary for the following purposes.

    Personal information Purpose of use
    Matters related to inquiries Answers to inquiries

    Use and Provision of Personal Information
    Personal information will not be provided to third parties (except for provision through outsourcing).
    Whenever we provide personal information to a third party, we will notify the person in advance and obtain their consent.
    However, if and only if disclosure or provision of information is requested by a court of law, public prosecutor's office, police, or other legal agency, are we obliged to comply with such a request.

    Consequences of Withholding Personal Information
    The entry of personal information is voluntary, but if you do not provide the necessary information for each service, you may not be able to receive the respective service.

    Outsourcing of Personal Information
    The company may outsource the processing of personal information received from you to a third party within the scope of what is allowed under the purpose of use text.
    These third parties will be selected after ensuring that they have an adequate level of security for personal information, and will be supervised as necessary and appropriate through contracts and other means.

    Disclosure and Deletion of Personal Information
    When an individual requests disclosure, correction, addition, suspension of use, deletion, or suspension of provision to a third party of their personal information, the company will promptly respond to the request after confirming the identity of the individual.

    Inquiries about the Handling of Personal Information
    If you have any questions regarding the company's handling of personal information, please contact our Personal Information Protection Administrator or the Personal Information Consultation Desk Manager.
    Depending on the content of the inquiry, we may ask you to submit necessary documents or answer questions.

    Information Obtained by Methods That Do Not Allow for Easy Recognition of the Individual
    Personal information may be obtained through cookies or other means that do not allow for easy recognition of the individual.

    Contact details:Tel: 082-545-5488 / FAX: 082-545-5489 / Email:

    Regarding handling of personal information

    Pマーク CloudNine Co., Ltd. strictly manages personal information based on the Privacy Mark system.